AI Shopping Support Agent
Your WooCommerce Store
Deserves an AI Sales Agent
Working 24/7
PhiXtra plugs an intelligent AI assistant directly into your WooCommerce store — answering product questions, recovering abandoned carts, and converting browsers into buyers while you sleep.
WooCommerce stores are losing sales every single day
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Abandoned carts with no follow-upShoppers leave without buying and there's nothing in place to bring them back.
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Questions at midnight go unansweredCustomers asking about sizing, delivery, or specs after hours get silence — and go elsewhere.
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Shoppers can't find the right productPoor product discovery means visitors browse, get frustrated, and leave empty-handed.
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No upselling happening at purchaseCustomers buy one item but no complementary products are ever suggested.
PhiXtra solves all of this — automatically
One WordPress plugin. One API key. Your store gets a dedicated AI assistant that never sleeps, never misses a customer, and always knows your product catalogue.
- ✓Recovers abandoned carts before they're gone for good
- ✓Answers product questions instantly, 24 hours a day
- ✓Recommends the right products based on what customers say
- ✓Upsells complementary products at the right moment
- ✓Handles returns and order queries without your involvement
- ✓Hands off to WhatsApp when a human touch is needed
Everything your store needs to sell smarter
PhiXtra brings together intelligent shopping assistance, real-time product knowledge, and customer communication in one frictionless widget.
AI Shopping Assistant
A fully conversational AI that understands natural language and helps customers navigate your store — just like a knowledgeable human sales assistant, but always on.
AI-Powered Live Chat
A real-time chat widget embedded into your WooCommerce store. Customers get responses instantly with a natural typing animation that feels human and builds trust.
Product Q&A
Customers can ask anything about your products — dimensions, materials, compatibility, stock — and get accurate, instant answers drawn directly from your catalogue.
Smart Product Recommendations
The AI understands customer intent and recommends the most relevant products from your inventory — increasing basket size and purchase confidence in real time.
Usage & Credit Dashboard
Full visibility into how many AI credits you've used, a log of every chat session, and one-click CSV export for complete financial and operational auditing.
Email & Live Chat Support
Every plan includes dedicated support from the PhiXtra team. Growth and Pro plans unlock live chat support so you're never left troubleshooting alone.
Advanced tools that drive serious revenue
Available across Growth and Pro plans, these automation tools turn your AI assistant into a full-stack revenue engine.
Abandoned Cart Recovery
Automatically detect when a customer leaves their cart and re-engage them through the chat interface with a personalised prompt — recovering sales that would otherwise be lost.
Growth & ProCustomer Intention Detection
PhiXtra reads the context of every conversation and understands purchase intent — allowing the AI to adapt its tone and recommendations to push hesitant buyers towards checkout.
Growth & ProWhatsApp Handover
When a conversation needs a human — for complex queries, complaints, or high-value customers — PhiXtra seamlessly transfers the chat to WhatsApp, keeping the relationship warm.
Growth & ProRevenue Analytics
Get a clear view of which AI conversations lead to purchases. Understand conversion rates, top-performing product recommendations, and the direct revenue contribution of your AI.
Growth & ProProduct Upsell Engine
At the point of purchase decision, the AI intelligently surfaces complementary products and bundle suggestions — increasing average order value without any manual merchandising effort.
Pro onlyOrder Confirmation & Fulfilment
Keep customers informed post-purchase with AI-handled order status updates — reducing inbound support queries and building confidence in your brand's reliability.
Pro onlyReturn & Exchange Management
Handle return and exchange requests through AI chat — guiding customers through your returns process automatically, reducing friction and protecting customer lifetime value.
Pro only24/7 Dedicated Support
Pro users get a private dedicated channel with a named account manager — available via Slack or WhatsApp for technical and strategic assistance whenever you need it.
Pro onlyMatch the widget to your brand — exactly
PhiXtra doesn't impose a one-size-fits-all look. Every visual aspect of the chat widget is fully configurable from your WordPress admin — no coding required.
Built with trust at the centre
Your store's data and your customers' conversations are handled responsibly and securely. No hidden storage, no surprises.
No Chat Logs in Your Database
PhiXtra does not store chat messages in your WordPress database. Conversations are transmitted securely to PhiXtra's encrypted endpoints — keeping your server clean and lightweight.
Secure API Key Authentication
Access is gated behind a unique API key tied to your account. All settings are sanitised and validated using WordPress security best practices before any data is saved.
HTTPS-Only Endpoints
Every conversation between your store and the PhiXtra AI is transmitted exclusively over HTTPS to chat.phixtra.com — fully encrypted in transit.
Minimal Data Transmission
Only what's necessary is ever sent — your API key, your domain, the plugin version, and the chat message itself. Nothing more is collected without your knowledge.
Clear Privacy Policy & Terms
PhiXtra publishes a transparent privacy policy and terms of service so you know exactly how data is handled — giving you what you need for GDPR compliance conversations.
WordPress.org Vetted Plugin
The PhiXtra plugin has been approved for the WordPress.org plugin directory — passing code review to meet the security and sanitisation standards required for public distribution.
No hidden compute costs. Ever.
PhiXtra uses a simple credits system — clear AI usage units you can track, verify, and export at any time. No usage surprises at the end of the month.
Rule of thumb
1 credit ≈ 1 average AI shopping conversation. Longer, more complex conversations use more. Quick single-question exchanges use less.
What you can verify in your dashboard
Live in minutes, not days
PhiXtra is a standard WordPress plugin. No developer, no code, no complex configuration needed.
Install the Plugin
Upload PhiXtra to your WordPress store via Plugins → Add New, or install directly from the WordPress.org plugin directory.
Enter Your API Key
Go to PhiXtra AI in your WordPress admin menu. Paste your API key from your PhiXtra portal account and save your settings.
Your AI is Live
The widget appears automatically on your store. Customise colours, font, agent name, and bubble position to match your brand — and you're done.
Pick the plan that matches your ambition
Every plan comes with a full 14-day free trial. No credit card required to start.
- ✓AI Shopping Assistant
- ✓AI-Powered Chat
- ✓Product Q&A
- ✓Smart Recommendations
- ✓CSV Export
- ✓Email Support
- ✓AI Shopping Assistant
- ✓AI-Powered Chat
- ✓Product Q&A
- ✓Smart Recommendations
- ✓CSV/Excel Export
- ✓Email Support
- ✓Everything in Starter
- ✓Abandoned Cart Recovery
- ✓Customer Intention
- ✓WhatsApp Handover
- ✓Revenue Analytics
- ✓Live Chat Support
- ✓Everything in The Scaler
- ✓Product Upsell Engine
- ✓Order Confirmation & Fulfilment
- ✓Return & Exchange Handling
- ✓24/7 Dedicated Support
Need more credits? Top-ups are available any time directly from your dashboard. You'll be notified at 80% and 90% usage so there are never any surprises.
Ready to put AI to work in your WooCommerce store?
Join stores already using PhiXtra to answer questions, recover carts, and sell more — automatically. Start your 14-day free trial today.
No credit card required · 14-day free trial on all plans · Cancel anytime
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